FAQ (Online Help)

Online games

  1. The game doesn't work. What do I have to do?
  2. Can I play to all games for free ?
  3. Flash games don't work. What can I do?
  4. Shockwave games don't work neither. Why?
  5. Java games don't work. What do I have to do?
  6. Java games used to work. But now they don't work anymore. What can I do?
  7. Sometimes, there are chinese or korean games. Can you do something?
  8. Can I play your games with a joystick?
  9. Can I lower the sound or turn it off?

Registration - Members

  1. Can I register for free?
  2. How can I become member?
  3. I cannot validate my registration. What do I have to do?
  4. I have not received the registration e-mail. Is it normal?
  5. I forget my login and/or my password. What can I do?
  6. I cannot login anymore. What's going on?
The game doesn't work. What do I have to do?
To play online games, you must have all these three softwares installed(they are free): Flash, Shockwave and Java. It is possible that the game does not work because your Internet connection is too slow. Some games may take several minutes to load if the connection is weak. If the window remains blank after several minutes of waiting, then the software(s) (Flash, Shockwave or Java) is/are not installed.
Can I play to all games for free ?
All online games are free and unlimited
Flash games don't work. What can I do?
Flash games should work but you may not have Flash player. This is a free download, but if you do not want to download it, the latest versions of Microsoft Internet Explorer in particular should have it...
> Download
Shockwave games don't work neither. Why?
Shockwave games use a new technology that allows you to run 3D games! You must download the Shockwave player. We strongly recommend it to you. The games are very well made and are completely free.
> Download
Java games don't work. What do I have to do?
Java games do not require any player and should work directly. If, however, Java games do not work, try reinstalling Java, it's free.
> Download
Java games used to work. But now they don't work anymore. What can I do?
Java is probably not correctly installed or activated. You can resolve this problem by following the steps below :
  • Open Microsoft Internet Explorer
  • Click on "Tools"
  • Click on " Internet Options"
  • Go to the tab "Security"
  • Click on "Personnalize the level"
Then choose "Activated" for Java. Also set the following parameter:
  • Open Microsoft Internet Explorer
  • Click on "Tools"
  • Click on " Internet Options"
  • Go to advanced tab
Be sure that "Java (sun)" is checked then uncheck "Microsoft VM".
If after all this, it still doesn't work, try another web browser like Mozilla Firefox.
Sometimes, there are chinese or korean games. Can you do something?
Many games are in a foreign language on the site and we understand that you do not necessarily speak those languages. However, our goal is to integrate the site with quality games and these games are usually developed in China or Korea. We prefer to add more games in your language, but unfortunately they are limited in number. Thank you for your understanding.
Can I play your games with a joystick?
Our games are only played with keyboard and mouse. It is therefore not possible to play with a joystick or another equipment.
Can I lower the sound or turn it off?
In some games, you can turn off the sound but in most cases it will remain impossible. Therefore, if the sound bothers you, the only solution is to lower or mute your computer or your speakers directly.
Can I register for free?
Registration is totally free and without obligation.
How can I become member?
To register go to http://www.qgames.org/accounts/register/ and follow the instructions therein.
I cannot validate my registration. What do I have to do?
After you registered, a confirmation email will be sent to verify your email address. This confirmation email contains a link you must click to confirm your registration.
In case you could not click on this link, make a copy / paste into the address bar of your browser, or copy it.
I have not received the registration e-mail. Is it normal?
After you registered, a confirmation email will be sent to verify your account. The e-mail can take several minutes to arrive. If you never receive it, verify it is not junk mail or spam in your email. If you have not received the email, or in case you'd accidentally deleted, click here to return .
I forget my login and/or my password. What can I do?
Do not panic, just go to "My Account" and click "Password forgotten? link. Your email address will be required to send you your username and a new password.
I cannot login anymore. What's going on?
If after a proper login you still do not see your account, it means that you have disabled cookies in your browser. Cookies are files that can identify you as part of a secure access. The acceptance of cookies is required to access to the members area of Qgames.org
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